Warranty Policy

We offer this guarantee in accordance with the following conditions:

  • Defects recognised by us as being covered by the guarantee shall be corrected either by means of repair of the faulty product free of charge or by replacement with a product (This may possibly be a later model). Retained tools for which a replacement has been provided shall become property of WJA Distributors.
  • The Guarantee claim must be lodged within the guarantee period. This requires the submission or sending of the complete tool in question with the original sales receipt, which must indicate the purchase date and the product designation, to the retailer or to one of the Customer Service points.

The Guarantee does not cover:

  • Components that are subject to wear caused by use or other natural wear and defects on the product caused by use or other natural wear.
  • Defects in the product caused by non-compliance with the operating instructions, improper use, abnormal environmental conditions, inappropriate operating conditions, overload or insufficient servicing or maintenance.
  • Defects caused by using accessories, components or spare parts other than original parts.
  • Products to which changes or additions have been made.
  • Slight deviations from the specified quality that do not affect the value and functionality of the product.
    Power surges, lightning ,explosion, floods etc.
  • Parts such as, body parts, rubber parts, glass, plastic, wires, electric plugs and other consumables such as brushes, blades, filters, batteries etc.
  • Guarantees are not renewed when a product is replaced due to lack of conformity.

 

The guarantee is not transferable to any third party and recognizes only the original buyer. Any servicing on this product carried out by unauthorized parties shall render this guarantee null. Maltese law shall apply to this guarantee to the exclusion of the UN Convention on the International sale of Goods (CISG) in so far as this is permitted by national legislation. Your warranty claim based on your sales contract with the retailer, including your statutory rights, shall not be affected by this guarantee.